FAQs 4
Shipping
Which all locations kandrafoods ships to?
Kandra foods ships all over India ( to all the pin codes), and usually it takes 1-4 days to reach the destination based on zones you belong to.
Do you charge for shipping?
No we don’t charge any extra for shipping the products prices are all inclusive.
I am not at home and I received a message from the delivery team that it will be delivered today, what should I do?
The best thing you can do is to ask your security or neighbor to collect it and keep it with them and you can later collect it from them. If you don’t respond the product will be sent back to us and you may have to still bear all the shipping costs to get it delivered.
How are shipping costs calculated?
Shipping costs are typically calculated based on the weight, dimensions, and destination of the package. Different shipping methods may have different costs.
Payments
What is the minimum order value?
There is no minimum or maximum order value, when your order is worth Rs 2000 and more you would get a discount and you can avail it any time including the current order.you can proceed ordering as much quantity and varieties you can. For corporate orders you are requested to do an online transfer to the bank account instead of paying online on the website.
Can I avail discount?
Yes, we may have seasonal deals and discounts and its not assured always, but then you can always avail a discount when your order is worth Rs. 2000 and more, you can ask for it over the chat or write to us or call directly to the available number on the website.
Do you serve custom orders?
Yes, we serve custom orders for occasions like Srimantham (Baby shower), Oni function, festivals, small events, marriages, naming ceremonies, etc.
Can I get a custom packaging/ gift packaging?
Yes, you can. You have to specifically mention it during your purchase, sometimes it would be chargeable based on the purchase value, product, event/occasions etc.
Returns
Can I return the product ?
We don’t have any returns for food items. In case if its any other non perishable product based on the concerns and by validating it by the concerned team we may accept the returns.
What should I do if I receive a defective or damaged item?
Contact customer support immediately and follow the website's procedures for returning defective or damaged items. This may include providing photos or additional information.
How long does it take to process a return?
The processing time for a return typically takes around 1 working week.
Do I need to pay for the return shipping?
There’s no payment initiated for return shipping
Advantages Ordering From Us
- Money back guarantee
- Refer & earn
- Get an instant discount added to your wallet
Mustard Oil for Pickle
Aadarsh (verified owner) –
The product is firmly packed.
Nicholas (verified owner) –
Very well worth the money.
Julian (verified owner) –
The product is firmly packed.
Avery (verified owner) –
Good service.
Isaac (verified owner) –
Good service.
Lucas (verified owner) –
Very well worth the money.
Avery (verified owner) –
Very well worth the money.
Dylan (verified owner) –
Good service.
Tyler (verified owner) –
Good quality.
Kaden Arabic (verified owner) –
Very fast delivery.
Kayden (verified owner) –
Good quality.
Tyler (verified owner) –
Good quality.
Dominic (verified owner) –
Very fast delivery.
Dominic (verified owner) –
Good quality.
Richard (verified owner) –
The product is firmly packed.
Paul (verified owner) –
Good quality.
Leo (verified owner) –
Very fast delivery.
Riley (verified owner) –
The product is firmly packed.
Samuel (verified owner) –
Very well worth the money.
Robert (verified owner) –
Very well worth the money.
Kayden (verified owner) –
The product is firmly packed.
Henry (verified owner) –
Very fast delivery.
Dylan (verified owner) –
Good quality.
Ryan (verified owner) –
Good service.
Nathaniel (verified owner) –
Very fast delivery.
Isaac (verified owner) –
Good quality.
Lucas (verified owner) –
Very fast delivery.
Samuel (verified owner) –
Good service.
Dominic (verified owner) –
Very fast delivery.
Riley (verified owner) –
Very fast delivery.
Alan (verified owner) –
The product is firmly packed.
Bryan (verified owner) –
The product is firmly packed.
Tyler (verified owner) –
Good quality.
Phoenix (verified owner) –
Very fast delivery.
Ryder (verified owner) –
Good quality.
Edward (verified owner) –
Good quality.
Max (verified owner) –
Good service.
Robert (verified owner) –
Good quality.
William (verified owner) –
Very fast delivery.
Dylan (verified owner) –
Very well worth the money.
Nicholas (verified owner) –
Good service.
Dylan (verified owner) –
Very well worth the money.
Liam (verified owner) –
Very fast delivery.
Kaden Arabic (verified owner) –
The product is firmly packed.
Lucas (verified owner) –
Very fast delivery.
Mason (verified owner) –
Very fast delivery.
Ryder (verified owner) –
Very fast delivery.
David (verified owner) –
Very well worth the money.
Paul (verified owner) –
Good service.
David (verified owner) –
Very well worth the money.
Hayden (verified owner) –
The product is firmly packed.
Daniel (verified owner) –
Very well worth the money.
Max (verified owner) –
Very well worth the money.
Dylan (verified owner) –
Good service.
Samuel (verified owner) –
Good quality.
Dylan (verified owner) –
Good quality.
Patrick (verified owner) –
Good service.
Richard (verified owner) –
Very fast delivery.
Michael (verified owner) –
Very fast delivery.
Henry (verified owner) –
Very fast delivery.
Owen (verified owner) –
Good service.
Angel (verified owner) –
Good service.
Julian (verified owner) –
Good quality.
Dominic (verified owner) –
Good service.
John (verified owner) –
Good quality.
Isaac (verified owner) –
The product is firmly packed.
Dominic (verified owner) –
Very fast delivery.
Jackson (verified owner) –
Very fast delivery.
Phoenix (verified owner) –
Very fast delivery.
Ryker (verified owner) –
The product is firmly packed.
Dominic (verified owner) –
Good service.
Zane (verified owner) –
The product is firmly packed.
Mateo (verified owner) –
Good quality.
Daniel (verified owner) –
Very well worth the money.
Hayden (verified owner) –
Good service.
Tyler (verified owner) –
Very well worth the money.
Nathaniel (verified owner) –
Good service.
Zane (verified owner) –
Good service.
Michael (verified owner) –
Very well worth the money.
Samuel (verified owner) –
Very well worth the money.
Kai (verified owner) –
Very fast delivery.
Anthony (verified owner) –
Very well worth the money.
Zane (verified owner) –
Good service.
Nicholas (verified owner) –
Very fast delivery.
Charles (verified owner) –
Very well worth the money.
Kayden (verified owner) –
Very fast delivery.
Dylan (verified owner) –
The product is firmly packed.
Richard (verified owner) –
Very fast delivery.
Kayden (verified owner) –
The product is firmly packed.
William (verified owner) –
Good quality.
Altaf –
Best quality oils!!! It couldn’t be better than this. The packing was very impressive and delivered at my doorstep in an estimated time. Oil has a pure mustard smell, a totally satisfying product.
Teja –
Great value for money had a excellent aroma of pure Mustard Oil. Fast delivery and excellent packing.
Ryan (verified owner) –
Good service.
Kaden Arabic (verified owner) –
The product is firmly packed.
Liam (verified owner) –
Very well worth the money.
Owen (verified owner) –
Very well worth the money.
John (verified owner) –
Good quality.
Charles (verified owner) –
The product is firmly packed.
Michael (verified owner) –
Good quality.
Patrick (verified owner) –
Very fast delivery.
Robert (verified owner) –
The product is firmly packed.
Max (verified owner) –
Very well worth the money.
Bryan (verified owner) –
The product is firmly packed.
Robert (verified owner) –
Good quality.
Robert (verified owner) –
Very fast delivery.
Kevin (verified owner) –
Good quality.
Matthew (verified owner) –
Good service.
Harshitha Gouda (verified owner) –
Best quality products at affordable price
Annapoorneswari (verified owner) –
Truly genuine and good service
Vinutha Bachupally (verified owner) –
Liked it very much
Kamma Naidu (verified owner) –
Very good
Swetha (verified owner) –
Nice packaging
Savithri Royal (verified owner) –
Who is your cook, we like your products
Venkatesh Reddy (verified owner) –
Try to add more variations in mutton pickle please, your products are nice
Hema (verified owner) –
Your website is most preferred in our community
Ashwini Kavali (verified owner) –
My athamma prefers only your cold pressed oils
Police Officer (verified owner) –
Very nice packaging and awesome taste